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PNC is a financial institution that operates in the District Of Columbia and 19 states across the U.S. In addition to online banking services, PNC bank has 2,600 branches and 9,000 ATM’s. This Pittsburgh based institution is the fifth largest bank in the United States.

Types Of Auto Loans

Those seeking an automobile loan have several options with PNC bank. The types of automobile loans offered by this bank are:

  • New Vehicle Loan From A Dealership
  • Used Vehicle Loan From A Dealership
  • Automobile Refinancing
  • Private Party Auto Loans
  • Lease Buyouts

How To Obtain A Loan From PNC Bank

Customers can apply for an automobile loan online at PNC.com. To apply, customers must input their name, current address, date of birth, social security number and employment information. Most customers receive an answer in a matter of minutes, but it may take longer if additional documentation is needed to complete the application. PNC also has many branch offices all over the United States that take auto loan applications in person as well. The features are basically the same as the online application customers. Some features PNC Bank offers its auto loan customers are:

  • Fast Decisions
  • The Best Interest Rates For Each Customer’s Situation
  • Check In Hand For Dealership Shopping

Customers who obtain a check in hand loan can shop from many different licensed dealerships in their area just like a cash buyer. The customer has a check in hand that is valid for up to 30 days from the date of approval. PNC also offers customers online tools to help them check interest rates in their area and to calculate loan payments. This is one way PNC helps its customers learn how much they can afford to borrow.

Customer Satisfaction

The Better Business Bureau gives PNC Financial Services a C rating overall. PNC Bank is not accredited with the Better Business Bureau at this time. In a a customer service survey conducted by the Better Business Bureau, PNC Financial received 2.14 out of 5 stars. This survey included the opinions of 50 PNC customers. However, it is important to note that this survey includes customer opinions and complaints for many different financial services offered by PNC Bank, not just customers who have applied for or obtained automobile loans with this financial institution.